Sarah recommends ...

3 effective places to ask for customer reviews

For many people, the most important information comes from your current customers.

Amie discusses ...

3 effective places to ask for customer reviews – Canada

It’s easier than ever for prospective customers to learn about your brand. In fact, information is ofte...

Lia describes ...

4 e-commerce tips for small businesses

A positive experience can contribute to brand loyalty. We offer e-commerce tips for small businesses to p...

Molly shares ...

4 e-commerce tips for small businesses – Canada

Your website, return policies and interactions with customers can impact their loyalty to your brand. We ...

Andy shares ...

4 employee appreciation gift ideas to boost morale

A token of appreciation goes a long way in boosting employee morale. We offer employee appreciation gift ...

Cory likes ...

4 employee appreciation gift ideas to boost morale – Canada

When employees feel connected, recognized and valued, morale can improve. We offer ideas for employee app...

Casey recommends ...

4 tips for a better hybrid shopping experience

Hybrid shopping is here to stay. Offer customers purchasing options to choose from by trying these tips t...

Robyn describes ...

4 tips for a better hybrid shopping experience – Canada

People are looking for hybrid shopping options to stay long after the pandemic is over. We share tips for...

Callie writes ...

4 tips for better customer service – Canada

Great customer care leads to a more successful business. Even on a budget, our tips for better customer s...

Ryan describes ...

4 tips for better customer service on a budget

Taking care of customers also helps you build your bottom line. If you need tips for better customer serv...

Elizabeth discusses ...

4 ways to improve customer service today

Great customer service can keep clients coming back for years to come. We offer 4 ways to improve custome...

Indigo discusses ...

4 ways to improve customer service today – Canada

Build strong relationships and grow your business with great customer care. We offer tips to improve cust...

Sarah recommends ...

4 Ways to Improve Productivity at Work without Extra Hours

Two in three U.S. workers feel overloaded at work. Learn ways to improve productivity at work without put...

Amanda suggests ...

4 Ways to Improve Productivity at Work without Extra Hours – Canada

Two in three Canadians feel overloaded at work. Learn ways to improve productivity at work without puttin...

Marc describes ...

4 ways to make the most of accepting contactless payment

Customers want the convenience of contactless payment. We offer tips, like helpful signage and employee t...

Sam writes ...

4 ways to make the most of accepting contactless payment – Canada

Thinking of accepting contactless payment? We offer 4 simple tips to make it an easy transition for you a...

Casey suggests ...

5 affordable employee appreciation gift ideas

An attitude of gratitude can improve team morale without a big price tag. Try these affordable employee a...

Karla writes ...

5 affordable employee appreciation gift ideas – Canada

Show employees you recognize their hard work. We share five affordable employee appreciation gift ideas t...

Jayne discusses ...

5 easy steps to re-engage people with your email

Get back in touch with your customer list. These re-engagement strategies for email subscribers will help...

Pam describes ...

5 easy steps to re-engage people with your email – Canada

Just because people subscribe to your emails doesn’t mean they read them. Re-engage the people on your ...

Gail shares ...

5 fantastic benefits of hiring freelancers

Help your company grow and embrace new trends when you bring on gig workers. We explain five benefits of ...

Linda recommends ...

5 fantastic benefits of hiring freelancers – Canada

Help your company grow and expand, even if you’re short staffed, by bringing on gig workers. We explain...

Whitney describes ...

5 fun ways to improve and personalize customer service

Everyone knows that customer service is important. But do you know just how important?

Gina writes ...

5 fun ways to improve and personalize customer service – Canada

Studies have shown 86 percent of buyers will pay more for a great customer experience.

Mae likes ...

5 ideas for delivering excellent customer service

When it comes to delivering excellent customer service, focus on relationships and taking responsibility....

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

Casey describes ...

5 insider tips to building an optimal mobile-friendly website

Mobile websites are becoming increasingly more important as customers shop on their phones. Tech promotio...

Molly discusses ...

5 opportunities to generate growth in small business employees

Finding ways to foster growth in a small organization can be hard. Try these tips to bring growth opportu...

Amanda discusses ...

5 opportunities to generate growth in small business employees – Canada

We're sharing tips on attracting growth opportunities for small businesses.

Adam shares ...

5 steps to hosting a successful open house

An open house can be a great promotional tool for your small business, allowing you to introduce new prod...

Zach writes ...

5 steps to hosting a successful open house – Canada

These tips, combined with small business promotional items, are sure to help you host a successful event....

Carrie describes ...

5 types of videos perfect for your small business

If you’re looking to implement video marketing, these 5 types of videos, along with small business prom...

Ryan describes ...

5 types of videos perfect for your small business – Canada

Video is a powerful tool to connect with and sell to customers.

Adam chooses ...

5 virtual office holiday ideas for building strong bonds

Is your annual team gathering going virtual this year? Try alternative office holiday ideas, like open-mi...

Marc likes ...

5 virtual office holiday ideas for building strong bonds – Canada

Is your team preparing for their first-ever virtual holiday party? Try alternative office holiday ideas, ...

Jon describes ...

5 ways to connect with customers

From traditional to non-traditional ideas, there are many ways to connect with customers. We share five i...

Liz describes ...

5 ways to connect with customers – Canada

There are many different ways to connect with customers and show them how much they’re appreciated. We ...

Sarah recommends ...

5 ways to easily build a successful referral program

Try our ideas for how you can build a successful referral program that becomes your most effective way to...

Debra describes ...

5 ways to easily build a successful referral program – Canada

Trying to boost your referral program but don’t know where to start? We offer easy ideas you can implem...

Maria recommends ...

5 ways to learn and benefit from customer reviews

Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Sarah writes ...

6 tips for how to communicate important news internally

Continuously improving your company’s internal communication strategy can provide many benefits to your...

Sam describes ...

6 tips for how to communicate important news internally – Canada

Help ensure employees feel valued and don’t miss important news when you continuously improve your inte...

Sam describes ...

6 tips on how to start a small business blog – Canada

Companies with blogs get 126% more leads. We share tips on how to start a small business blog, including ...

Robert writes ...

Bleisure travel: Mix business with pleasure

Bleisure travel combines company trips with personal time for staff members. Share bleisure travel tips w...

Angie shares ...

Bleisure travel: Mix business with pleasure – Canada

Encourage staff to fit some personal time into their business trips with these bleisure travel tips.

Adam describes ...

Captivating contests and prizes to engage your audience – Canada

Everyone loves a good contest. Vying for an exciting prize and working to win a competition engages your ...

Gail discusses ...

Celebrate with giveaway ideas for Small Business Week

National Small Business Week is here again—and so is our annual list of Small Business Week giveaway an...

Amy describes ...

Clever welcoming ideas to warmly receive new hires

Being the new kid in the neighborhood, at school or on the job is difficult.

Andrea writes ...

Clever welcoming ideas to warmly receive new hires – Canada

All too often, current employees aren’t aware a new team member is starting work on a given day.