Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these practical ideas on how...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal followers with ideas on ho...

Cheryl discusses ...

How outdoor sail signs help keep a beautiful oasis sustainable

From towering forests to sweeping grasslands, Fish Creek is an oasis. Friends of Fish Creek uses outdoor sail signs to educat...

Cheryl writes ...

How branded tablecloths provide a dignified experience

Watts Empowerment Center hosts a farmers market for a housing project community. The organization uses branded tablecloths to...

Gail discusses ...

How to create beneficial community green spaces

Community green spaces can help lower stress and boost overall health. We offer ideas on how your agency can create one your ...

Cindy shares ...

How to create beneficial community green spaces – Canada

If you’re looking to add a community green space to your neighbourhood, try our ideas on how to create one residents will e...

Mae likes ...

5 ideas for delivering excellent customer service

When it comes to delivering excellent customer service, focus on relationships and taking responsibility. We offer other cust...

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer useful ideas, from fast...

Gina describes ...

Give a warm welcome with these tips and branded gifts

Provide a warm welcome using branded giveaways to make visitors feel comfortable, put their minds at ease and make them feel ...

Robert digs ...

Give a warm welcome with these tips and branded gifts – Canada

Show everyone who walks through your door you put their safety and comfort first. We offer branded giveaway ideas to welcome ...