Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these practical ideas on how...

Whitney discusses ...

e-Books 101: How to create and distribute e-books to better nurture leads

An e-book can be the perfect way to warm up leads before a trade show and keep the conversation going afterward. We offer tip...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal followers with ideas on ho...

Maria writes ...

e-Books 101: How to create and distribute e-Books to better nurture leads – Canada

When leads want in-depth info, you can use e-books to educate and nudge them closer to the sale. We offer helpful tips to eas...

Kristi likes ...

Bring on the fun with novelty giveaways – Canada

4imprint novelty expert, Rebecca, gives the scoop on what’s fun and trending in the novelty giveaway category, from plush a...

Jason writes ...

How to praise students while sparking discussion

Saying, “Good job!” doesn’t start a discussion—it unintentionally ends it. Learn how to praise students in a way that...

Matt likes ...

How to praise students while sparking discussion – Canada

Telling a student, “Good work!” misses the chance to discuss and learn. We offer tips on how to praise students to create...

Cindy recommends ...

How to use customer advocacy to create customer advocates

Customer advocacy can create customer advocates. We offer several ideas on getting and using feedback to turn constituents in...

Jennifer likes ...

How to use customer advocacy to create customer advocates – Canada

When you need customer advocates, start with customer advocacy. We share ways to care for citizens that’ll turn them into c...

Amy discusses ...

5 pro tips for better nonprofit board meetings

Better nonprofit board meetings can help your organization make a bigger impact while saving valuable time. We offer 5 tips t...