Three Ways to Use Storytelling in Your Communications – Canada
Storytelling is a great way for the public sector to demonstrate transparency and communicate impact. Learn three ways how.
Skip the Discounts: 5 Alternatives to Building Customer Loyalty
For small businesses, offering discounts and rebates can be a double-edged sword. The practice can help attract new customers, clear out seasonal merchandise and increase...
Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada
Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use small business giveaways to thank your best customers.
Reduce inconvenient no-show appointments with these 6 tips
No-show appointments and late cancellations can be inconvenient and costly. Check out ideas on how to reduce no-show appointments to ensure patients show up on time, ever...
Reduce inconvenient no-show appointments with these 6 tips – Canada
No-show appointments and late cancellations can be inconvenient and costly. Check out ideas on how to reduce no-show appointments to ensure patients show up on time, ever...
The Do’s and Don’ts of Phone Etiquette in the Workplace
The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless customer experience with these phone etiquette tips.
The Do’s and Don’ts of Phone Etiquette in the Workplace – Canada
The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless customer experience with these phone etiquette tips.
Top Takeaways to Improve Doctor-Patient Communication
Good doctor-patient communication is key to getting the most out of wellness exams. Learn several tips to help patients maximize their annual exam time.
Top Takeaways to Improve Doctor-Patient Communication – Canada
Good doctor-patient communication is key to getting the most out of wellness exams. Learn several tips to help patients maximize their annual exam time.
How to Apologize in Business
Everyone makes mistakes. It’s what you do after the mistake that counts! Learn how to apologize in business with a scientifically researched approach.