How can we help? Call center best practices
Help patients get what the need, when they need it, by providing a seamless customer experience. These ca...
How can we help? Call centre best practices – Canada
When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...
How custom branded notebooks help girls discover their strengths and individuality
True Beauty Discovery helps empower young girls to recognize their strengths and feel beautiful. See how ...
How to boost employees’ emotional intelligence at work
Building emotional intelligence at work builds better business connections—and a bigger bottom line. We...
How to boost employees’ emotional intelligence at work – Canada
Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...
How to boost productivity with employee upskilling and reskilling
Help your team meet changing demands in the workplace with employee upskilling and reskilling. We offer i...
How to boost productivity with employee upskilling and reskilling – Canada
Help your staff meet changing workplace demands by encouraging employee upskilling and reskilling. We off...
How to build a future-proof workforce for your agency
Invest in on-the-job training and opportunities to master technology skills to build a future-proof workf...
How to build a future-proof workforce for your agency – Canada
Providing on-the-job training and opportunities to learn technology skills can help build a future-proof ...
How to help employees transition from peer to team leader
In this edition of our Blue Papers®, we share the benefits of having an employee transition from peer to...
How to motivate students
Knowing how to motivate students helps keep them engaged along their learning journey. We share tips and ...
How to motivate students – Canada
Help students get the most out of every lesson. We offer tips and motivational giveaways to motivate stud...
How to praise students while sparking discussion
Saying, “Good job!” doesn’t start a discussion—it unintentionally ends it. Learn how to praise st...
How to praise students while sparking discussion – Canada
Telling a student, “Good work!” misses the chance to discuss and learn. We offer tips on how to prais...
How to promote lifelong learning for your agency’s staff
Promote lifelong learning for your agency’s staff as a way to empower employees and prepare for the fut...
How to promote lifelong learning for your agency’s staff – Canada
Help empower your agency’s staff and prepare for the future with ways to promote lifelong learning. We ...
How to teach financial literacy
If you know how to teach financial literacy, you can help students from preschool to high school understa...
How to teach financial literacy – Canada
Knowing how to teach financial literacy can help you give students a leg up on their monetary life. We sh...
How to thrive during a recession
Knowing how to thrive during a recession can strengthen your business even when economic times are tough....
How to thrive during a recession – Canada
Knowing how to thrive during a recession is a lot like knowing how to thrive during economic booms. We sh...
How to use customer advocacy to create customer advocates
Customer advocacy can create customer advocates. We offer several ideas on getting and using feedback to ...
How to use customer advocacy to create customer advocates – Canada
When you need customer advocates, start with customer advocacy. We share ways to care for citizens that�...
Improve staff morale and productivity with technology upgrades
Slow web access and old hardware not only waste time, but also hurt productivity and staff engagement. We...
Improve staff morale and productivity with technology upgrades – Canada
Old machines and slow internet waste time and hurt staff engagement and productivity. We discuss how up-t...
Learn from your employees with company giveaways
Finding educational opportunities can be as simple as looking to your staff members. We offer tips and co...
Learn from your employees with company giveaways – Canada
Learning from your staff can create educational opportunities for your organization and its team. We shar...
Listen up! Tips and training giveaways to master effective listening.
Effective listening improves communication, rapport and retention. Promote better communication among tea...
Making a Career Change
This Blue Paper explores the questions to ask when making a career change, what it takes to win career ch...
Micro-credentialing programs put teachers at the top of the class
In the world of education, students aren’t the only people learning. According to one study, teachers s...
Micro-credentialing programs put teachers at the top of the class – Canada
With a new micro-credentialing program and some training giveaways, your educators will be better able to...
Millennials
Millennials are our future business leaders. This generation’s workforce attitudes and offers tips to a...
one by one® story: Harmony House
Harmony House’s Jobs First program wants to give people the skills to maintain employment. Learn how a ...
Promotional Gel Pens That Help Prevent Check Fraud
Unlike ballpoint ink, gel permeates the fibers on documents making it difficult to alter. We offer promot...
Recognize employees who put safety first
Encourage participation by implementing safety recognition ideas and rewarding those who excel in cautiou...
Recognize employees who put safety first – Canada
Safety giveaways can help encourage participation in important workplace safety regulations.
Safe students: teaching digital citizenship for kids
Keep your students safe online. These tips will help you teach digital citizenship for kids to ensure the...
Safe students: Teaching digital citizenship for kids – Canada
These five tips for keeping kids safe online can encourage them to make good choices on the internet.
Standout tips to make your students’ presentations remarkable
Just saying the words “public speaking” will cause many Americans to break out in a cold sweat.
Standout tips to make your students’ presentations remarkable – Canada
Just saying the words “public speaking” will cause many Canadians to break out in a cold sweat.
Teach authentic learning experiences and watch engagement soar
Recent statistics show that student engagement drops with each passing grade level.
Teach authentic learning experiences and watch engagement soar – Canada
One of the challenges in education is keeping students engaged. Recent statistics show that student engag...
The Benefits of Stretching at Work
Sitting at a computer all day can be hard. These stretches can help improve employee wellness.
The best new-hire swag ideas to start employees off on the right foot
Help new employees ease into their roles with the best new-hire swag ideas. We offer suggestions like app...
The Do’s and Don’ts of Phone Etiquette in the Workplace
The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless cus...
The importance of giving feedback to students
Giving feedback to students puts the focus on learning, not letter grades. We share reasons to offer feed...
The importance of giving feedback to students – Canada
Giving feedback to students takes the focus off grades and shifts it to learning instead. We offer tips f...
Tips and employee appreciation giveaways to best handle a staff shortage
Being short-staffed presents unique challenges—but there are easy-to-implement solutions. We offer prac...
Tips and employee appreciation giveaways to best handle a staff shortage – Canada
Being short-staffed presents unique challenges—but there are easy-to-implement solutions. Try our pract...
Tips and new hire swag to get freelancers started
According to a recent poll, 1 in 5 American jobs are held by a contract or freelance worker.
Training giveaways and funky new rooms make learning fun
Training and professional development are a must in every organization. We share some of our favorite tra...