Cory describes ...

Effective communication strategies to engage parents and teachers

With all that information, it’s easy for things to slip through the cracks.

Angie suggests ...

Smart city initiatives to enhance your community services – Canada

A smart city collects information about residents’ needs and uses technology to better the community’...

Amanda describes ...

Smart city initiatives to enhance your community services – Canada

When it comes to urban areas, smart technology can mean big improvements.

Jason writes ...

Part 1: How to collect volunteer and client stories – Canada

The power of stories lies in the ability to touch the heart. Stories can make us laugh or cry.

Indigo discusses ...

Part 1: How to collect volunteer and client stories

In part one of our two-part series, you’ll learn how, with a little planning and promotional thank-you ...

Jason suggests ...

Keep your school’s community in the loop using PR giveaways

Your community wants to know about the work your students and school are doing. These tips and PR giveawa...

Debra writes ...

How to implement a culture of transparency in your marketing

One recent study showed an impressive 94% of consumers are likely to be loyal to a brand that commits to ...

Jennifer discusses ...

How to implement a culture of transparency in your marketing – Canada

What do consumers mean when they say they want transparency? According to a study by Sprout Social®, the...

Jason discusses ...

Part 2: How to share your volunteer and client stories

A great story connects the storyteller to the reader, touching their heart with a memorable tale.  Shari...

Molly likes ...

Part 2: How to share your volunteer and client stories, part 2

A great story connects the storyteller to the reader, touching their heart with a memorable tale.

Yeng describes ...

How to connect with millennial parents – Canada

Every generation has a unique parenting style. These tips and school giveaways will help build better par...

Sarah recommends ...

How to connect with millennial parents

Children of millennials are now entering school in greater numbers. These tips and school giveaways will ...

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

Mae likes ...

5 ideas for delivering excellent customer service

When it comes to delivering excellent customer service, focus on relationships and taking responsibility....

Cindy shares ...

How to create beneficial community green spaces – Canada

If you’re looking to add a community green space to your neighbourhood, try our ideas on how to create ...

Gail discusses ...

How to create beneficial community green spaces

Community green spaces can help lower stress and boost overall health. We offer ideas on how your agency ...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Matt describes ...

How to effectively communicate about supply chain issues – Canada

Help your business thrive, even in the face of supply chain shortages, with proper customer and staff com...

Alysia writes ...

5 ways to communicate supply chain issues

Effectively communicating supply chain shortages with clients and staff is the difference between squeaki...

Maria recommends ...

5 ways to learn and benefit from customer reviews

Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Adam shares ...

5 creative ideas for parking lot utilization – Canada

If your city has unused parking lots or even unused parking spots, we offer creative ideas for transformi...

Tiffany writes ...

5 creative ideas for parking lot utilization

Vast, empty parking lots can be quite useful for members of the community. Instead of letting them sit, w...

Meghan describes ...

6 ways to use text messaging for better staff and citizen communication

Improve staff and citizen communication via texting. We offer 6 ways text messaging can help you connect ...