Tiffany describes ...

Stand out from the crowd: The best holiday gift ideas for clients – Canada

If you’re looking for the best holiday gift ideas for clients, we offer ideas that’ll help you choose...

Debra describes ...

5 ways to easily build a successful referral program – Canada

Trying to boost your referral program but don’t know where to start? We offer easy ideas you can implem...

Carol recommends ...

The best small business giveaways to celebrate BDC Small Business Week – Canada

Make the most of Small Business Week 2022 with our updated annual list of ideas and small business giveaw...

Mark writes ...

Hiring a marketing agency: Pros, cons and tips – Canada

Trying to determine whether to keep your marketing in-house or hire a marketing agency? We offer a list o...

Angie writes ...

Staff recognition gifts to show gratitude this holiday season – Canada

Showing employees you care has many benefits. We share staff holiday gift ideas that will send employees ...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Amanda writes ...

How to repurpose content to reel in more leads, get double duty and more – Canada

Whether you have a website full of valuable content or just a few pieces, repurposing your content saves ...

Tiffany describes ...

How to improve customer relationships by focusing on details – Canada

The little details can make all the difference with your clients. We share tips on how to improve custome...

Sandy shares ...

Show you care with a strong cause marketing strategy – Canada

Doing good in the community is good for business. We share tips on creating a cause marketing strategy, f...

Tiffany suggests ...

How to build your small business: 5 smart tips – Canada

Scaling a small business is important for longevity. Although involved, it doesn’t have to be difficult...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Sam describes ...

6 tips for how to communicate important news internally – Canada

Help ensure employees feel valued and don’t miss important news when you continuously improve your inte...

Pam describes ...

5 easy steps to re-engage people with your email – Canada

Just because people subscribe to your emails doesn’t mean they read them. Re-engage the people on your ...

Sarah recommends ...

How to create customer surveys people want to answer – Canada

A survey can help you easily learn more about your customers’ wants and needs. We offer tips to create ...

Emily discusses ...

How to provide excellent customer service—even when you’re short-staffed – Canada

Even when you’re short-staffed, customers will still expect good service. We offer helpful ideas on how...

Linda recommends ...

5 fantastic benefits of hiring freelancers – Canada

Help your company grow and expand, even if you’re short staffed, by bringing on gig workers. We explain...

Molly shares ...

4 e-commerce tips for small businesses – Canada

Your website, return policies and interactions with customers can impact their loyalty to your brand. We ...

Cory likes ...

4 employee appreciation gift ideas to boost morale – Canada

When employees feel connected, recognized and valued, morale can improve. We offer ideas for employee app...

Elizabeth suggests ...

Tips for investing in employees to grow your business in the new year – Canada

Investing in employees is a great way to grow a business. Boost your bottom line by offering better benef...

Jayne discusses ...

How to create loyal customers for life – Canada

Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...

Amy discusses ...

How to encourage staff to generate new ideas – Canada

Help your team improve your organization by thinking of fresh ideas, enhanced processes and more. We disc...

Indigo discusses ...

4 ways to improve customer service today – Canada

Build strong relationships and grow your business with great customer care. We offer tips to improve cust...