Shaun digs ...

amplify®: Of mice and mysteries

Read how one organization demonstrates its expertise by showing value with the help of a branded gift—a...

Cheryl discusses ...

How water bottle giveaways boost confidence for underserved kids

Na’amat Canada Calgary helps kids who are living in a shelter feel normal and accepted. See how water b...

Emily discusses ...

Tips and customer service giveaways to amend supply chain disruptions – Canada

Supply chain disruptions can cause inconveniences for customers—and your team. We offer ideas plus cust...

Carrie describes ...

Tips and customer service giveaways to amend supply chain disruptions

Even with supply chain disruptions, you can make your customers satisfied with your brand and their order...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Maria recommends ...

5 ways to learn and benefit from customer reviews

Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...

Karri recommends ...

amplify®: Finding refreshing solutions

One organization turned on a fountain of creativity in a quest to meet customer needs.

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...

Cheryl writes ...

How branded tablecloths provide a dignified experience

Watts Empowerment Center hosts a farmers market for a housing project community. The organization uses br...

Mae likes ...

5 ideas for delivering excellent customer service

When it comes to delivering excellent customer service, focus on relationships and taking responsibility....

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

Liz describes ...

Public engagement: How to keep citizens informed and connected – Canada

Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...

Tiffany describes ...

Public engagement: How to keep citizens informed and connected

Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...

Shaun describes ...

4 tips and healthcare giveaways to get patients into a routine – Canada

Routine care plays a role in reducing many types of illnesses and disabilities. These 4 tips and healthca...

Sarah recommends ...

4 tips and healthcare giveaways to get patients into a routine

Routine care, screenings and immunizations play a crucial role in reducing the risk of illness. These 4 t...

Zach discusses ...

Tools and tech giveaways to make working from home easy

Staying productive in your new home office is achievable when you have the right tools and branded tech g...

Daryl writes ...

Tools and tech giveaways to make working from home easy – Canada

Staying productive in your new home office is achievable when you have the right tools and branded tech g...

Mark writes ...

How to make patients feel more comfortable

Understand how to make patients feel more comfortable and relieve their stress. A welcoming waiting room ...

Daryl discusses ...

How to make patients feel more comfortable – Canada

Learn how to make patients feel more comfortable and stress-free during their entire experience.

Tiffany writes ...

4 Ways to Promote Superstar Service with Employee Giveaways

Great customer service can make customers fall (and stay) in love with your brand. These four tips and em...

Sam likes ...

4 Ways to Promote Superstar Service with Employee Giveaways – Canada

Customer service is an important part of your brand. These four tips and employee giveaways will help you...

Sarah writes ...

Learning from negative feedback to build a better nonprofit

When handled correctly, negative feedback can be a chance to connect with your audience and make positive...

Liz digs ...

Learning from negative feedback to build a better nonprofit – Canada

Training giveaways and tips will help you turn negative feedback into positive growth for your organizati...

Matt describes ...

How to use cross-facility communication to improve patient care

Patients who have been referred to medical specialists or need various forms of treatment or tests may se...

Breanna discusses ...

How to use cross-facility communication to improve patient care – Canada

Use these tips and medical giveaways to help keep everyone on the same page.

Meghan shares ...

4 winning ways to entice startups to your community

More than 600,000 new businesses are formed every year—and many need a community to call home.

Angie recommends ...

4 winning ways to entice startups to your community – Canada

If you want to show startups that your area is a place they can thrive, try out these tips coupled with p...

Adam describes ...

How to better address healthcare needs of rural patients

According to recent studies, 19.3% of the U.S. population lives in rural areas.

Mark describes ...

Addressing Rural Patients with Healthcare Giveaways – Canada

According to recent surveys, 18.9% of the Canadian population lives in rural areas.

Shaun writes ...

Citizens’ academies provide behind-the-scenes look for residents

Government is a broad topic, encompassing everything from schools to safety to public works. So it’s na...

Anabel describes ...

Citizens’ academies provide behind-the-scenes look for residents – Canada

Government is a broad topic, encompassing everything from schools to safety to public works.

Chelsea writes ...

Simple ways to make your practice more inviting

Does your practice make patients feel welcome? An inviting space helps them feel relaxed, lowering their ...

Yeng writes ...

Simple ways to make your practice more inviting – Canada

While patient care might sound like the domain for doctors and nurses, in truth it starts the moment a pa...

Angie discusses ...

Improve patient communication by identifying different personas – Canada

Provide better care for patients by understanding different personas and how to communicate with them. Fo...

Pam describes ...

Improve patient communication by identifying different personas

The experience you provide your patients is now more important than ever. By 2020, 88 percent of companie...

Whitney recommends ...

4 Ways to help patients remember post-visit instructions – Canada

You can help patients retain their post-visit instructions with these simple tips. Use some healthcare pr...

Molly shares ...

4 ways to help patients remember post-visit instructions

The moment a patient walks out the door, they tend to forget 40 to 80 percent of the information given to...

Amie describes ...

Strategies to create a more positive experience for pediatric patients

Going to the doctor is a normal part of life for most people, starting at birth. After all, the average c...

Amber recommends ...

Create a positive experience for paediatric patients using promotional items for kids – Canada

Going to the doctor is a normal part of life for most people, starting at birth.

Casey describes ...

5 insider tips to building an optimal mobile-friendly website

Mobile websites are becoming increasingly more important as customers shop on their phones. Tech promotio...

Amie discusses ...

5 insider tips to building an optimal mobile-friendly website – Canada

Consumers use their phones more than ever to search online. Expand your brand with tips to build a mobile...

Molly likes ...

Three Ways to Use Storytelling in Your Communications – Canada

Storytelling is a great way for the public sector to demonstrate transparency and communicate impact. Lea...

Alexis suggests ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty

For small businesses, offering discounts and rebates can be a double-edged sword.

Tiffany discusses ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada

Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...

Pam writes ...

Reduce inconvenient no-show appointments with these 6 tips

Try these ideas to reduce no-show appointments so you can see as many patients as possible.

Adam digs ...

Reduce inconvenient no-show appointments with these 6 tips – Canada

No-show appointments and late cancellations can be inconvenient and costly. Check out ideas on how to red...

Mark digs ...

The Do’s and Don’ts of Phone Etiquette in the Workplace

The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless cus...

Amber shares ...

Attention-Winning Booth Display Ideas

Check out these attention-winning booth display ideas to promote your agency at your next job fair, busin...

Amanda likes ...

Body Camera Pros and Cons

This article discusses body camera pros and cons for government employees who face high-conflict situatio...