Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...

Kongcheng recommends ...

Fall fashion giveaways to warm their hearts—and bodies! – Canada

From jackets to blankets, fall giveaways make customers, prospects and staff want to cozy up with your br...

Erin describes ...

Fall fashion giveaways to warm their hearts

Chilly air and colorful leaves means it’s time to break out the fall giveaways. From jackets to blanket...

Tiffany recommends ...

Eye-Catching Small Business Displays – Canada

With a little creativity and some promotional products for small business, you can pull off a wow-worthy ...

Carla discusses ...

Eye-Catching Small Business Displays

You can’t judge a book by its cover.

Jason shares ...

Explore branded drinkware gift options

From classic ceramic to bamboo lids, branded drinkware giveaways are perfect for making a lasting impress...

Sarah digs ...

Diversity in the Workplace [INFOGRAPHIC]

Workplace diversity is not just about differences in people and their culture, but a variety of ideas.

Barbara likes ...

Dive into the digital age and go paperless! – Canada

Did you know the Ontario Government’s Treasury Board Secretariat projects it will save $26,200 a year j...

Gina suggests ...

Digital Marketing for Small Business

This Blue Paper provides the basics on digital marketing for small business, including websites, email ma...

Maria writes ...

Customer retention tips that bring people back for more – Canada

Turning first-time customers into repeat customers is a critical business builder.

Mark writes ...

Customer retention tips that bring people back for more

Two-thirds of sales come from existing customers. We share customer retention tips that will bring them b...

Alexis writes ...

Customer Loyalty Programs

Learn about customer loyalty programs to help your small business increase sales, enhance reputation and ...

Diane likes ...

Cross-promotional partnerships (with promotional giveaway ideas and more) – Canada

Cross-promoting with another brand can be fun, easy and well worth your time. We offer ways to make cross...

Sherry recommends ...

Cross-promotional partnerships (with promotional giveaway ideas and more)

Easily gain multiple new customers by creating the right cross-promotional partnerships. We offer helpful...

Gina likes ...

Creative employee recognition ideas for a digital world – Canada

As the world becomes increasingly digital, so must the way we express gratitude to our team. Creative emp...

Tiffany likes ...

Creative employee recognition ideas for a digital world

The world has become more digital—and so can your gratitude. These creative employee recognition ideas ...

Erika recommends ...

Create an unforgettable experience with customer service giveaways

Unforgettable customer service boosts loyalty and brings in new business. We offer ideas on how to use cu...

Matt recommends ...

Create an unforgettable experience with customer service – Canada

Stellar customer service pays dividends with more sales and more leads. We offer ideas on using customer ...

Alex suggests ...

Create a cohesive experience with help from promotional products for customers

Providing a seamless experience across all touchpoints fosters stronger loyalty. Thoughtful promotional p...

Jayne discusses ...

Connect with distanced staff and customers with memorable giveaways – Canada

When employees and staff are physically distanced, memorable giveaways help them feel connected with each...

Megan suggests ...

Connect with distanced staff and customers with memorable giveaways

With full-time remote employees and clients your team has never met in person, memorable giveaways help c...

Rebecca likes ...

Conjure up good vibes with retro giveaways – Canada

Incorporating retro giveaways into your sales and marketing can help people associate your brand with pos...

Kathi describes ...

Conjure up good vibes with retro giveaways

Help customers, prospects and team members associate your brand with positive feelings from decades past ...

Angie shares ...

Collect your money—offer mobile pay to customers and clients! – Canada

Times have changed—and so has technology. According to one survey, 50% of people carry cash less than h...