Adam describes ...

How to better address healthcare needs of rural patients

According to recent studies, 19.3% of the U.S. population lives in rural areas.

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...

Alexis writes ...

Customer Loyalty Programs

Learn about customer loyalty programs to help your small business increase sales, enhance reputation and ...

Zach recommends ...

Create a positive experience for paediatric patients using promotional items for kids – Canada

Going to the doctor is a normal part of life for most people, starting at birth.

Anabel describes ...

Citizens’ academies provide behind-the-scenes look for residents – Canada

Government is a broad topic, encompassing everything from schools to safety to public works.

Shaun writes ...

Citizens’ academies provide behind-the-scenes look for residents

Government is a broad topic, encompassing everything from schools to safety to public works. So it’s na...

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Body Camera Pros and Cons

This article discusses body camera pros and cons for government employees who face high-conflict situatio...

Sherry shares ...

Attention-Winning Booth Display Ideas

Check out these attention-winning booth display ideas to promote your agency at your next job fair, busin...

Mark describes ...

Addressing Rural Patients with Healthcare Giveaways – Canada

According to recent surveys, 18.9% of the Canadian population lives in rural areas.

Jon discusses ...

8 ways to reduce patient wait times – Canada

Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...

Megan discusses ...

8 ways to reduce patient wait times

Reduced patient wait times can result in improved outcomes. We offer ideas, like using technology to stre...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Maria recommends ...

5 ways to learn and benefit from customer reviews

Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...

Amie discusses ...

5 insider tips to building an optimal mobile-friendly website – Canada

Consumers use their phones more than ever to search online. Expand your brand with tips to build a mobile...

Casey describes ...

5 insider tips to building an optimal mobile-friendly website

Mobile websites are becoming increasingly more important as customers shop on their phones. Tech promotio...

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

Mae likes ...

5 ideas for delivering excellent customer service

When it comes to delivering excellent customer service, focus on relationships and taking responsibility....

Angie recommends ...

4 winning ways to entice startups to your community – Canada

If you want to show startups that your area is a place they can thrive, try out these tips coupled with p...

Meghan shares ...

4 winning ways to entice startups to your community

More than 600,000 new businesses are formed every year—and many need a community to call home.

Indigo discusses ...

4 ways to improve customer service today – Canada

Build strong relationships and grow your business with great customer care. We offer tips to improve cust...

Elizabeth discusses ...

4 ways to improve customer service today

Great customer service can keep clients coming back for years to come. We offer 4 ways to improve custome...

Whitney recommends ...

4 Ways to help patients remember post-visit instructions – Canada

You can help patients retain their post-visit instructions with these simple tips. Use some healthcare pr...

Molly shares ...

4 ways to help patients remember post-visit instructions

The moment a patient walks out the door, they tend to forget 40 to 80 percent of the information given to...

Shaun describes ...

4 tips and healthcare giveaways to get patients into a routine – Canada

Routine care plays a role in reducing many types of illnesses and disabilities. These 4 tips and healthca...