How to engage citizens in virtual public meetings – Canada
More citizens are taking an interest in what’s happening in their community thanks to virtual public me...
How governments can improve employee experience to boost engagement – Canada
Engaged employees are more productive. If you’re looking for ways to show your staff their work is valu...
Improve employee experience to boost engagement
When government workers feel their work is valued, they are more productive and engaged. Try our ideas to...
Serve the community better with online service options
It’s time to get digital. Putting government online service options online makes citizens’ lives easi...
Serve the community better with convenient service options – Canada
Creating new government service options has benefits for the community and your agency. We share three ea...
4 simple tips to change your mindset – Canada
When you encourage a growth mindset in your employees, you help them be better staff members. Learn how t...
4 tips to promote a growth mindset
Encouraging your staff to use a growth mindset can help them be better teammates—and better people. Lea...
5 co-creation tips to build better citizen participation
When you offer a new service to your community, co-creation can enhance citizen participation as you unco...
How to create beneficial community green spaces – Canada
If you’re looking to add a community green space to your neighbourhood, try our ideas on how to create ...
How to create beneficial community green spaces
Community green spaces can help lower stress and boost overall health. We offer ideas on how your agency ...
How to create a simple online community engagement plan – Canada
More citizen engagement creates better communities. We share steps for crafting an online community engag...
How to create a simple online community engagement plan
Are you trying to bring together your citizens in digital spaces? We share some basic steps for crafting ...
Developing young leaders in government – Canada
Developing young leaders in government helps empower youth and ensure a bright future for our children. W...
Developing young leaders in government
Investing in the next generation keeps society strong and creates a bright future for our kids. Check out...
Improve staff morale and productivity with technology upgrades
Slow web access and old hardware not only waste time, but also hurt productivity and staff engagement. We...
Improve staff morale and productivity with technology upgrades – Canada
Old machines and slow internet waste time and hurt staff engagement and productivity. We discuss how up-t...
How to use customer advocacy to create customer advocates – Canada
When you need customer advocates, start with customer advocacy. We share ways to care for citizens that�...
How to use customer advocacy to create customer advocates
Customer advocacy can create customer advocates. We offer several ideas on getting and using feedback to ...
How to recruit employees with better branding
Staff members want to understand their potential workplace before they submit their resumé. We tell you ...
How to recruit employees with better branding – Canada
Knowing how to recruit employees in this market can be a challenge. We share tips on using your brand, st...
How micro credentialing can help train your workforce – Canada
Micro credentialing is a fast, affordable way to increase skills in your office. Find out how.
How micro credentialing can help train your workforce
Training provides big wins for new and potential public sector employees. See how micro credentialing can...
5 employee relocation tips to spark interest in your community – Canada
Living in a community can help government and agency staff better understand its nuances. These employee ...
5 employee relocation tips to spark interest in your community
Living in the community can help government teams better understand it. Get employee relocation tips to c...
5 tips for launching a government podcast – Canada
Connect with your citizens in a whole new way. We offer useful tips to help your public sector agency lau...
5 tips for launching a government podcast
Reach your citizens in a new way. We share 5 tips you can implement today to help you successfully launch...
5 creative ideas for parking lot utilization – Canada
If your city has unused parking lots or even unused parking spots, we offer creative ideas for transformi...
5 creative ideas for parking lot utilization
Vast, empty parking lots can be quite useful for members of the community. Instead of letting them sit, w...
6 ways to use text messaging for better staff and citizen communication
Improve staff and citizen communication via texting. We offer 6 ways text messaging can help you connect ...
6 ways to use text messaging for better staff and citizen communication – Canada
Improve staff and citizen communication using text messages. We share 6 ways to use text messaging to con...
Trends and best practices in electronic payments for municipal bills – Canada
Citizens want a more convenient way to pay bills. These trends and best practices in electronic payments ...
Trends and best practices in electronic payments for municipal bills
Make paying municipal bills a breeze. We share trends and best practices in electronic payments, includin...
Four tips to improve government employee retention – Canada
Improve government employee retention by preventing burnout. Find ways to motivate employees to stay, fro...
Four tips to improve government employee retention
Burnout is impacting the public sector. Improve government employee retention by leveraging the latest to...
How to encourage people to vote – Canada
With a minority federal government, Canadians could be going to the polls or voting by mail anytime. We o...
How to encourage people to vote
With a minority federal government, Canadians could be going to the polls or voting by mail anytime. We o...
5 memorable and creative ways to share critical government information – Canada
Ensure citizen buy-in and clear up jargon when your government agency creatively shares critical informat...
5 memorable and creative ways to share critical government information
Dispel myths, clear up jargon and gain citizen buy-in with these creative ways to share government inform...
5 diverse hiring practices for your organization – Canada
Diverse hiring practices like training your interviewers and listening to candidate concerns can help you...
5 diverse hiring practices for your organization
Promote DEI in your agency with diverse hiring practices such as expanding your recruitment channels and ...
How to build a future-proof workforce for your agency – Canada
Providing on-the-job training and opportunities to learn technology skills can help build a future-proof ...
How to build a future-proof workforce for your agency
Invest in on-the-job training and opportunities to master technology skills to build a future-proof workf...
How to promote lifelong learning for your agency’s staff
Promote lifelong learning for your agency’s staff as a way to empower employees and prepare for the fut...
How to promote lifelong learning for your agency’s staff – Canada
Help empower your agency’s staff and prepare for the future with ways to promote lifelong learning. We ...
3 sensible ways to reduce messaging fatigue
Messaging fatigue is real, but your communications can get through to constituents. We offer suggestions ...
3 sensible ways to reduce messaging fatigue – Canada
Help your messages get through to constituents who are facing messaging fatigue . We offer suggestions ab...