Market segmentation
Is your small business looking for ways to increase profits, reduce costs and effectively reach the custo...
Customer Loyalty Programs
Learn about customer loyalty programs to help your small business increase sales, enhance reputation and ...
How to Get Referrals From Customers
Discover how to get referrals by improving client relationships.
Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada
Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...
Skip the Discounts: 5 Alternatives to Building Customer Loyalty
For small businesses, offering discounts and rebates can be a double-edged sword.
5 insider tips to building an optimal mobile-friendly website
Mobile websites are becoming increasingly more important as customers shop on their phones. Tech promotio...
5 ideas for delivering excellent customer service – Canada
Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...
5 ideas for delivering excellent customer service
When it comes to delivering excellent customer service, focus on relationships and taking responsibility....
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
5 ways to learn and benefit from customer reviews
Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
Tips and customer service giveaways to amend supply chain disruptions
Even with supply chain disruptions, you can make your customers satisfied with your brand and their order...
Tips and customer service giveaways to amend supply chain disruptions – Canada
Supply chain disruptions can cause inconveniences for customers—and your team. We offer ideas plus cust...
How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...
Show sincere gratitude with thank-you giveaways – Canada
Make customers, staff, community members and investors feel special and appreciated with a token of thank...
Show sincere gratitude with thank-you giveaways
Build strong loyalty by showing customers, staff, community members and investors how much you appreciate...
4 ways to improve customer service today – Canada
Build strong relationships and grow your business with great customer care. We offer tips to improve cust...
4 ways to improve customer service today
Great customer service can keep clients coming back for years to come. We offer 4 ways to improve custome...
Create a cohesive experience with help from promotional products for customers
Providing a seamless experience across all touchpoints fosters stronger loyalty. Thoughtful promotional p...