4 ways to improve customer service today
Great customer service can keep clients coming back for years to come. We offer 4 ways to improve custome...
4 ways to improve customer service today – Canada
Build strong relationships and grow your business with great customer care. We offer tips to improve cust...
How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
5 ways to learn and benefit from customer reviews
Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...
How to build your small business: 5 smart tips
There is more than one right way to grow your small business. We offer five effective and simple-to-imple...
How to build your small business: 5 smart tips – Canada
Scaling a small business is important for longevity. Although involved, it doesn’t have to be difficult...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
4 ways to make the most of accepting contactless payment
Customers want the convenience of contactless payment. We offer tips, like helpful signage and employee t...