4 ways to improve customer service today
Great customer service can keep clients coming back for years to come. We offer 4 ways to improve custome...
4 ways to improve customer service today – Canada
Build strong relationships and grow your business with great customer care. We offer tips to improve cust...
How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
5 ways to learn and benefit from customer reviews
Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...
How to build your small business: 5 smart tips
There is more than one right way to grow your small business. We offer five effective and simple-to-imple...
How to build your small business: 5 smart tips – Canada
Scaling a small business is important for longevity. Although involved, it doesn’t have to be difficult...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
4 ways to make the most of accepting contactless payment
Customers want the convenience of contactless payment. We offer tips, like helpful signage and employee t...
4 ways to make the most of accepting contactless payment – Canada
Thinking of accepting contactless payment? We offer 4 simple tips to make it an easy transition for you a...
5 ideas for delivering excellent customer service
When it comes to delivering excellent customer service, focus on relationships and taking responsibility....
5 ideas for delivering excellent customer service – Canada
Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...
How to drive customer traffic to your door during road construction
Communicating early and often about impending street repairs not only prepares customers, but it also kee...
How to drive customer traffic to your door during road construction – Canada
Did you know that Canada’s road network is long enough to circle the equator more than 19 times? That�...
5 insider tips to building an optimal mobile-friendly website
Mobile websites are becoming increasingly more important as customers shop on their phones. Tech promotio...
How to be a Good Manager
Amazing leaders share several commonalities. Discover the top traits a good manager possesses.
How to kick off same-day delivery services for small businesses
Learn how to use small business promotional items to market your same-day delivery service.
How to assemble an effective advisory board and why you need one
Having an advisory board can give your business a competitive edge. See how to build one and how to show ...
How to assemble an effective advisory board and why you need one – Canada
Having an advisory board can give your business a competitive edge. See how to build one and how to show ...
Skip the Discounts: 5 Alternatives to Building Customer Loyalty
For small businesses, offering discounts and rebates can be a double-edged sword.
Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada
Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...
Organize Your Office with a Little Spring Cleaning
Spring is the perfect time to clean and organize your workspace. Our office spring cleaning tips for smal...
Organize Your Office with a Little Spring Cleaning – Canada
Spring has sprung! That means it's time to organize your office and tidy up. Get started by checking out ...
How to Find Your Social Mission
Being a socially responsible business doesn’t just feel good; it’s also good for your bottom line. Le...
How to Find Your Social Mission – Canada
Being a socially responsible business doesn’t just feel good; it’s also good for your bottom line. Le...
How to Get Referrals From Customers
Discover how to get referrals by improving client relationships.
Customer Loyalty Programs
Learn about customer loyalty programs to help your small business increase sales, enhance reputation and ...
Market segmentation
Is your small business looking for ways to increase profits, reduce costs and effectively reach the custo...