Sarah recommends ...

3 effective places to ask for customer reviews

For many people, the most important information comes from your current customers.

Amie discusses ...

3 effective places to ask for customer reviews – Canada

It’s easier than ever for prospective customers to learn about your brand. In fact, information is ofte...

Callie writes ...

4 tips for better customer service – Canada

Great customer care leads to a more successful business. Even on a budget, our tips for better customer s...

Ryan describes ...

4 tips for better customer service on a budget

Taking care of customers also helps you build your bottom line. If you need tips for better customer serv...

Whitney describes ...

5 fun ways to improve and personalize customer service

Everyone knows that customer service is important. But do you know just how important?

Gina writes ...

5 fun ways to improve and personalize customer service – Canada

Studies have shown 86 percent of buyers will pay more for a great customer experience.

Jon describes ...

5 ways to connect with customers

From traditional to non-traditional ideas, there are many ways to connect with customers. We share five i...

Liz describes ...

5 ways to connect with customers – Canada

There are many different ways to connect with customers and show them how much they’re appreciated. We ...

Sam describes ...

6 tips on how to start a small business blog – Canada

Companies with blogs get 126% more leads. We share tips on how to start a small business blog, including ...

Amy describes ...

Clever welcoming ideas to warmly receive new hires

Being the new kid in the neighborhood, at school or on the job is difficult.

Andrea writes ...

Clever welcoming ideas to warmly receive new hires – Canada

All too often, current employees aren’t aware a new team member is starting work on a given day.

Mark writes ...

Customer retention tips that bring people back for more

Two-thirds of sales come from existing customers. We share customer retention tips that will bring them b...

Maria writes ...

Customer retention tips that bring people back for more – Canada

Turning first-time customers into repeat customers is a critical business builder.

Andy writes ...

Go big for little cost, thanks to guerrilla marketing ideas for small business

In 1984, Jay Conrad Levinson created the term “guerrilla marketing” to describe a strategy of impleme...

Danielle writes ...

Go big for little cost, thanks to guerrilla marketing ideas for small business – Canada

To Levinson, guerilla marketing campaigns were meant to be inexpensive, nontraditional, unexpected and me...

Amanda suggests ...

Grow your reach with marketing campaign ideas for small business

From digital to outdoor marketing, there is more advertising noise today than ever before.

Andrea describes ...

Grow your reach with marketing campaign ideas for small business – Canada

It is estimated that consumers are exposed to as many as 10,000 messages from brands every day.

Mae discusses ...

Hiring a marketing agency: Pros, cons and tips

Hiring a marketing agency can provide benefits for many businesses. We help you weigh the pros and cons o...

Mark writes ...

Hiring a marketing agency: Pros, cons and tips – Canada

Trying to determine whether to keep your marketing in-house or hire a marketing agency? We offer a list o...

Amanda discusses ...

How to build your small business: 5 smart tips

There is more than one right way to grow your small business. We offer five effective and simple-to-imple...

Tiffany suggests ...

How to build your small business: 5 smart tips – Canada

Scaling a small business is important for longevity. Although involved, it doesn’t have to be difficult...

Daryl discusses ...

How to drive customer traffic to your door during road construction

Communicating early and often about impending street repairs not only prepares customers, but it also kee...

Sarah recommends ...

How to drive customer traffic to your door during road construction – Canada

Did you know that Canada’s road network is long enough to circle the equator more than 19 times? That�...

Robert writes ...

How to improve customer relationships by focusing on details

If you’re wondering how to improve customer relationships, we have tips. Little details, like personali...

Tiffany describes ...

How to improve customer relationships by focusing on details – Canada

The little details can make all the difference with your clients. We share tips on how to improve custome...