Carrie describes ...
Tips and customer service giveaways to amend supply chain disruptions
Even with supply chain disruptions, you can make your customers satisfied with your brand and their order...
Sandy writes ...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
Maria recommends ...
5 ways to learn and benefit from customer reviews
Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...
Karri recommends ...
amplify®: Finding refreshing solutions
One organization turned on a fountain of creativity in a quest to meet customer needs.
Daryl describes ...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...