Lia describes ...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
Cheryl writes ...
How branded tablecloths provide a dignified experience
Watts Empowerment Center hosts a farmers market for a housing project community. The organization uses br...
Mae likes ...
5 ideas for delivering excellent customer service
When it comes to delivering excellent customer service, focus on relationships and taking responsibility....
Barb suggests ...
5 ideas for delivering excellent customer service – Canada
Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...
Liz describes ...
Public engagement: How to keep citizens informed and connected – Canada
Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...