How to better address healthcare needs of rural patients
According to recent studies, 19.3% of the U.S. population lives in rural areas.
How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...
How to Get Referrals From Customers
Discover how to get referrals by improving client relationships.
How to make patients feel more comfortable
Understand how to make patients feel more comfortable and relieve their stress. A welcoming waiting room ...
How to make patients feel more comfortable – Canada
Learn how to make patients feel more comfortable and stress-free during their entire experience.
How to use cross-facility communication to improve patient care
Patients who have been referred to medical specialists or need various forms of treatment or tests may se...
How to use cross-facility communication to improve patient care – Canada
Use these tips and medical giveaways to help keep everyone on the same page.
Improve patient communication by identifying different personas
The experience you provide your patients is now more important than ever. By 2020, 88 percent of companie...
Improve patient communication by identifying different personas – Canada
Provide better care for patients by understanding different personas and how to communicate with them. Fo...
Learning from negative feedback to build a better nonprofit
When handled correctly, negative feedback can be a chance to connect with your audience and make positive...
Learning from negative feedback to build a better nonprofit – Canada
Training giveaways and tips will help you turn negative feedback into positive growth for your organizati...
Market segmentation
Is your small business looking for ways to increase profits, reduce costs and effectively reach the custo...
Office visit, urgent care clinic or emergency room – Canada
Learn about the levels of care offered at an office visit, urgent care clinic and ER and how this can aff...
Promoting Healthcare Apps
This article offers tips on promoting healthcare apps to connect with patients, take appointments, educat...
Public engagement: How to keep citizens informed and connected
Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...
Public engagement: How to keep citizens informed and connected – Canada
Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...
Reduce inconvenient no-show appointments with these 6 tips
Try these ideas to reduce no-show appointments so you can see as many patients as possible.
Reduce inconvenient no-show appointments with these 6 tips – Canada
No-show appointments and late cancellations can be inconvenient and costly. Check out ideas on how to red...
Simple ways to make your practice more inviting
Does your practice make patients feel welcome? An inviting space helps them feel relaxed, lowering their ...
Simple ways to make your practice more inviting – Canada
While patient care might sound like the domain for doctors and nurses, in truth it starts the moment a pa...
Skip the Discounts: 5 Alternatives to Building Customer Loyalty
For small businesses, offering discounts and rebates can be a double-edged sword.
Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada
Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...
Strategies to create a more positive experience for pediatric patients
Going to the doctor is a normal part of life for most people, starting at birth. After all, the average c...
The Do’s and Don’ts of Phone Etiquette in the Workplace
The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless cus...
Three Ways to Use Storytelling in Your Communications – Canada
Storytelling is a great way for the public sector to demonstrate transparency and communicate impact. Lea...