How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...
8 ways to reduce patient wait times – Canada
Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
How to effectively communicate about supply chain issues – Canada
Help your business thrive, even in the face of supply chain shortages, with proper customer and staff com...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
How to create beneficial community green spaces – Canada
If you’re looking to add a community green space to your neighbourhood, try our ideas on how to create ...
5 ideas for delivering excellent customer service – Canada
Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...
Smart city initiatives to enhance your community services – Canada
When it comes to urban areas, smart technology can mean big improvements.
Smart city initiatives to enhance your community services – Canada
A smart city collects information about residents’ needs and uses technology to better the community’...
Three Ways to Use Storytelling in Your Communications – Canada
Storytelling is a great way for the public sector to demonstrate transparency and communicate impact. Lea...