Indigo discusses ...

4 ways to improve customer service today – Canada

Build strong relationships and grow your business with great customer care. We offer tips to improve cust...

Amy discusses ...

How to encourage staff to generate new ideas – Canada

Help your team improve your organization by thinking of fresh ideas, enhanced processes and more. We disc...

Jayne discusses ...

How to create loyal customers for life – Canada

Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...

Elizabeth suggests ...

Tips for investing in employees to grow your business in the new year – Canada

Investing in employees is a great way to grow a business. Boost your bottom line by offering better benef...

Cory likes ...

4 employee appreciation gift ideas to boost morale – Canada

When employees feel connected, recognized and valued, morale can improve. We offer ideas for employee app...

Molly shares ...

4 e-commerce tips for small businesses – Canada

Your website, return policies and interactions with customers can impact their loyalty to your brand. We ...

Linda recommends ...

5 fantastic benefits of hiring freelancers – Canada

Help your company grow and expand, even if you’re short staffed, by bringing on gig workers. We explain...

Emily discusses ...

How to provide excellent customer service—even when you’re short-staffed – Canada

Even when you’re short-staffed, customers will still expect good service. We offer helpful ideas on how...

Sarah recommends ...

How to create customer surveys people want to answer – Canada

A survey can help you easily learn more about your customers’ wants and needs. We offer tips to create ...

Pam describes ...

5 easy steps to re-engage people with your email – Canada

Just because people subscribe to your emails doesn’t mean they read them. Re-engage the people on your ...