Indigo discusses ...

4 ways to improve customer service today – Canada

Build strong relationships and grow your business with great customer care. We offer tips to improve cust...

Jayne discusses ...

How to create loyal customers for life – Canada

Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Tiffany suggests ...

How to build your small business: 5 smart tips – Canada

Scaling a small business is important for longevity. Although involved, it doesn’t have to be difficult...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Sam writes ...

4 ways to make the most of accepting contactless payment – Canada

Thinking of accepting contactless payment? We offer 4 simple tips to make it an easy transition for you a...

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

Sarah recommends ...

How to drive customer traffic to your door during road construction – Canada

Did you know that Canada’s road network is long enough to circle the equator more than 19 times? That�...

Zach discusses ...

How to assemble an effective advisory board and why you need one – Canada

Having an advisory board can give your business a competitive edge. See how to build one and how to show ...

Tiffany discusses ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada

Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...