Callie discusses ...

6 public relations strategies to build a positive image – Canada

Smart public relations strategies can keep public perception positive even in times of crisis. We give si...

Jayne discusses ...

How to create loyal customers for life – Canada

Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...

Mark describes ...

6 behind-the-scenes content ideas to strengthen customer relationships – Canada

Showcase your brand’s personality, develop deeper customer understanding and build trust by providing e...

Jon discusses ...

8 ways to reduce patient wait times – Canada

Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...

Sarah recommends ...

5 memorable and creative ways to share critical government information – Canada

Ensure citizen buy-in and clear up jargon when your government agency creatively shares critical informat...

Karla suggests ...

6 ways to use text messaging for better staff and citizen communication – Canada

Improve staff and citizen communication using text messages. We share 6 ways to use text messaging to con...

Adam shares ...

5 creative ideas for parking lot utilization – Canada

If your city has unused parking lots or even unused parking spots, we offer creative ideas for transformi...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Matt describes ...

How to effectively communicate about supply chain issues – Canada

Help your business thrive, even in the face of supply chain shortages, with proper customer and staff com...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...