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Social Customer Service

This Blue Paper explores why customers love social customer service through messaging and how brands can ...

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Customer Loyalty Programs

Learn about customer loyalty programs to help your small business increase sales, enhance reputation and ...

Josh suggests ...

Promoting Healthcare Apps

This article offers tips on promoting healthcare apps to connect with patients, take appointments, educat...

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How to Get Referrals From Customers

Discover how to get referrals by improving client relationships.

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Body Camera Pros and Cons

This article discusses body camera pros and cons for government employees who face high-conflict situatio...

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Attention-Winning Booth Display Ideas

Check out these attention-winning booth display ideas to promote your agency at your next job fair, busin...

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The Do’s and Don’ts of Phone Etiquette in the Workplace

The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless cus...

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Reduce inconvenient no-show appointments with these 6 tips – Canada

No-show appointments and late cancellations can be inconvenient and costly. Check out ideas on how to red...

Pam writes ...

Reduce inconvenient no-show appointments with these 6 tips

Try these ideas to reduce no-show appointments so you can see as many patients as possible.

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Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada

Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...