Make gold: The business alchemy of great customer service
The secret ingredients to great customer service include excellent communication skills, empowered employ...
Branded Promotional Products Retailer 4imprint® Announces $52,000 in 3rd Quarter In-Kind Donations to Nonprofits and Charities
Branded promotional products retailer 4imprint gave $52,000 in donations to nonprofits across the US and ...
Ethics in the workplace: The honorable organization
This Blue Paper discusses the history of the honor code and offers organizations a helpful, four-step gui...
Benefits of market segmentation: Target your most valuable customers
This Blue Paper outlines the benefits of market segmentation including increased profits, lower costs and...
Market segmentation
Is your small business looking for ways to increase profits, reduce costs and effectively reach the custo...
Workplace Distractions
This Blue Paper offers tips for organizations looking to minimize distractions at work by promoting effic...
Office visit, urgent care clinic or emergency room – Canada
Learn about the levels of care offered at an office visit, urgent care clinic and ER and how this can aff...
Sharing Economy
This Blue Paper describes the sharing economy and offers tips for organizations looking to take advantage...
What is geo fencing and how does it apply to healthcare? – Canada
This article answers the question, what is geo fencing and offers healthcare providers tips on using it t...
Digital Magazines
This Blue Paper discusses the digital magazine, its history, current trends and design considerations, an...
Social Customer Service
This Blue Paper explores why customers love social customer service through messaging and how brands can ...
Customer Loyalty Programs
Learn about customer loyalty programs to help your small business increase sales, enhance reputation and ...
Promoting Healthcare Apps
This article offers tips on promoting healthcare apps to connect with patients, take appointments, educat...
How to Get Referrals From Customers
Discover how to get referrals by improving client relationships.
Body Camera Pros and Cons
This article discusses body camera pros and cons for government employees who face high-conflict situatio...
Attention-Winning Booth Display Ideas
Check out these attention-winning booth display ideas to promote your agency at your next job fair, busin...
The Do’s and Don’ts of Phone Etiquette in the Workplace
The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless cus...
Reduce inconvenient no-show appointments with these 6 tips – Canada
No-show appointments and late cancellations can be inconvenient and costly. Check out ideas on how to red...
Reduce inconvenient no-show appointments with these 6 tips
Try these ideas to reduce no-show appointments so you can see as many patients as possible.
Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada
Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...
Skip the Discounts: 5 Alternatives to Building Customer Loyalty
For small businesses, offering discounts and rebates can be a double-edged sword.
Three Ways to Use Storytelling in Your Communications – Canada
Storytelling is a great way for the public sector to demonstrate transparency and communicate impact. Lea...
5 insider tips to building an optimal mobile-friendly website – Canada
Consumers use their phones more than ever to search online. Expand your brand with tips to build a mobile...
5 insider tips to building an optimal mobile-friendly website
Mobile websites are becoming increasingly more important as customers shop on their phones. Tech promotio...
Create a positive experience for paediatric patients using promotional items for kids – Canada
Going to the doctor is a normal part of life for most people, starting at birth.