Lia describes ...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
Alexis writes ...
Customer Loyalty Programs
Learn about customer loyalty programs to help your small business increase sales, enhance reputation and ...
Alex suggests ...
Create a cohesive experience with help from promotional products for customers
Providing a seamless experience across all touchpoints fosters stronger loyalty. Thoughtful promotional p...
Sandy writes ...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
Maria recommends ...
5 ways to learn and benefit from customer reviews
Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...