Shaun chooses ...

Teaching students to embrace mistakes – Canada

The wrong answer is just another way to say, "I'm learning.” When it’s time for teaching students to ...

Robert describes ...

Teaching students to embrace mistakes

Having the wrong answer isn’t a bad thing—it can create educational opportunities. We share tips for ...

Tiffany discusses ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada

Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...

Alexis suggests ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty

For small businesses, offering discounts and rebates can be a double-edged sword.

Amie recommends ...

Show the Love with these Support Staff Recognition Ideas – Canada

Show your appreciation with these support staff recognition ideas for bus drivers, crossing guards, schoo...

Sherry discusses ...

Serve the community better with online service options

It’s time to get digital. Putting government online service options online makes citizens’ lives easi...

Sam recommends ...

Serve the community better with convenient service options – Canada

Creating new government service options has benefits for the community and your agency. We share three ea...

Carrie describes ...

School communication strategies: When more is best – Canada

Did you know an effective communication strategy tip is to overcommunicate? When you have information to ...

Alysia describes ...

School communication strategies: When more is best

When sharing critical information, it can help to overcommunicate. These school communication strategies,...

Adam digs ...

Reduce inconvenient no-show appointments with these 6 tips – Canada

No-show appointments and late cancellations can be inconvenient and costly. Check out ideas on how to red...