Karla suggests ...
6 ways to use text messaging for better staff and citizen communication – Canada
Improve staff and citizen communication using text messages. We share 6 ways to use text messaging to con...
Adam shares ...
5 creative ideas for parking lot utilization – Canada
If your city has unused parking lots or even unused parking spots, we offer creative ideas for transformi...
Sandy writes ...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
Matt describes ...
How to effectively communicate about supply chain issues – Canada
Help your business thrive, even in the face of supply chain shortages, with proper customer and staff com...
Daryl describes ...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...