Improve staff morale and productivity with technology upgrades – Canada
Old machines and slow internet waste time and hurt staff engagement and productivity. We discuss how up-t...
How to use customer advocacy to create customer advocates – Canada
When you need customer advocates, start with customer advocacy. We share ways to care for citizens that�...
How to reduce waste with a circular economy – Canada
Learn how to reduce waste and reuse materials by adopting a circular-economy approach.
How to recruit employees with better branding – Canada
Knowing how to recruit employees in this market can be a challenge. We share tips on using your brand, st...
How to rally employees after a rough customer experience – Canada
Negative customer experiences can leave the team feeling down. Learn how to boost employee morale with th...
How to promote lifelong learning for your agency’s staff – Canada
Help empower your agency’s staff and prepare for the future with ways to promote lifelong learning. We ...
How to plan a parade that’s one for the books – Canada
If you’re tasked with planning your agency’s parade entry—or the entire parade—here are several t...
How to Inspire Good Organizational Culture – Canada
Want to improve employee relations, lower stress and promote knowledge sharing? Learn how a good organiza...
How to help safeguard your employees from identity theft – Canada
Keeping employees safe from harm is of obvious importance in the workplace. But, as you implement strateg...
How to engage citizens in virtual public meetings – Canada
More citizens are taking an interest in what’s happening in their community thanks to virtual public me...