Use customer retention gifts to turn frowns upside down
A swift and considerate response to a problem, coupled with a thoughtful customer retention gift, can tur...
Tips and customer service giveaways to amend supply chain disruptions – Canada
Supply chain disruptions can cause inconveniences for customers—and your team. We offer ideas plus cust...
Tips and customer service giveaways to amend supply chain disruptions
Even with supply chain disruptions, you can make your customers satisfied with your brand and their order...
Three Ways to Use Storytelling in Your Communications – Canada
Storytelling is a great way for the public sector to demonstrate transparency and communicate impact. Lea...
How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...
How branded tablecloths provide a dignified experience
Watts Empowerment Center hosts a farmers market for a housing project community. The organization uses br...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
Body Camera Pros and Cons
This article discusses body camera pros and cons for government employees who face high-conflict situatio...
8 ways to reduce patient wait times – Canada
Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...