Mark digs ...

The Do’s and Don’ts of Phone Etiquette in the Workplace

The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless cus...

Liz digs ...

Learning from negative feedback to build a better nonprofit – Canada

Training giveaways and tips will help you turn negative feedback into positive growth for your organizati...

Sarah writes ...

Learning from negative feedback to build a better nonprofit

When handled correctly, negative feedback can be a chance to connect with your audience and make positive...

Breanna discusses ...

How to use cross-facility communication to improve patient care – Canada

Use these tips and medical giveaways to help keep everyone on the same page.

Matt describes ...

How to use cross-facility communication to improve patient care

Patients who have been referred to medical specialists or need various forms of treatment or tests may se...

Indigo discusses ...

4 ways to improve customer service today – Canada

Build strong relationships and grow your business with great customer care. We offer tips to improve cust...

Elizabeth discusses ...

4 ways to improve customer service today

Great customer service can keep clients coming back for years to come. We offer 4 ways to improve custome...