Use customer retention gifts to turn frowns upside down
A swift and considerate response to a problem, coupled with a thoughtful customer retention gift, can tur...
How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...
8 ways to reduce patient wait times – Canada
Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...
8 ways to reduce patient wait times
Reduced patient wait times can result in improved outcomes. We offer ideas, like using technology to stre...
Tips and customer service giveaways to amend supply chain disruptions – Canada
Supply chain disruptions can cause inconveniences for customers—and your team. We offer ideas plus cust...
Tips and customer service giveaways to amend supply chain disruptions
Even with supply chain disruptions, you can make your customers satisfied with your brand and their order...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
5 ways to learn and benefit from customer reviews
Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...