Sarah digs ...

What is geo fencing and how does it apply to healthcare? – Canada

This article answers the question, what is geo fencing and offers healthcare providers tips on using it t...

Molly likes ...

Three Ways to Use Storytelling in Your Communications – Canada

Storytelling is a great way for the public sector to demonstrate transparency and communicate impact. Lea...

Mark digs ...

The Do’s and Don’ts of Phone Etiquette in the Workplace

The phone is still the preferred method of contact for most businesses. Ensure you deliver a seamless cus...

Amie describes ...

Strategies to create a more positive experience for pediatric patients

Going to the doctor is a normal part of life for most people, starting at birth. After all, the average c...

Tiffany discusses ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada

Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...

Alexis suggests ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty

For small businesses, offering discounts and rebates can be a double-edged sword.

Yeng writes ...

Simple ways to make your practice more inviting – Canada

While patient care might sound like the domain for doctors and nurses, in truth it starts the moment a pa...

Chelsea writes ...

Simple ways to make your practice more inviting

Does your practice make patients feel welcome? An inviting space helps them feel relaxed, lowering their ...

Adam digs ...

Reduce inconvenient no-show appointments with these 6 tips – Canada

No-show appointments and late cancellations can be inconvenient and costly. Check out ideas on how to red...

Pam writes ...

Reduce inconvenient no-show appointments with these 6 tips

Try these ideas to reduce no-show appointments so you can see as many patients as possible.