Liz describes ...

Public engagement: How to keep citizens informed and connected – Canada

Public engagement creates a win for you and your residents. We have tips to ensure citizens receive your ...

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Emily discusses ...

Tips and customer service giveaways to amend supply chain disruptions – Canada

Supply chain disruptions can cause inconveniences for customers—and your team. We offer ideas plus cust...

Cheryl discusses ...

How water bottle giveaways boost confidence for underserved kids

Na’amat Canada Calgary helps kids who are living in a shelter feel normal and accepted. See how water b...

Jon discusses ...

8 ways to reduce patient wait times – Canada

Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...

Jayne discusses ...

How to create loyal customers for life – Canada

Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...

Linda discusses ...

Show sincere gratitude with thank-you giveaways – Canada

Make customers, staff, community members and investors feel special and appreciated with a token of thank...

Indigo discusses ...

4 ways to improve customer service today – Canada

Build strong relationships and grow your business with great customer care. We offer tips to improve cust...