Market segmentation
Is your small business looking for ways to increase profits, reduce costs and effectively reach the custo...
Make gold: The business alchemy of great customer service
The secret ingredients to great customer service include excellent communication skills, empowered employ...
Learning from negative feedback to build a better nonprofit – Canada
Training giveaways and tips will help you turn negative feedback into positive growth for your organizati...
Learning from negative feedback to build a better nonprofit
When handled correctly, negative feedback can be a chance to connect with your audience and make positive...
Improve patient communication by identifying different personas – Canada
Provide better care for patients by understanding different personas and how to communicate with them. Fo...
Improve patient communication by identifying different personas
The experience you provide your patients is now more important than ever. By 2020, 88 percent of companie...
How water bottle giveaways boost confidence for underserved kids
Na’amat Canada Calgary helps kids who are living in a shelter feel normal and accepted. See how water b...
How to use cross-facility communication to improve patient care – Canada
Use these tips and medical giveaways to help keep everyone on the same page.
How to use cross-facility communication to improve patient care
Patients who have been referred to medical specialists or need various forms of treatment or tests may se...
How to make patients feel more comfortable – Canada
Learn how to make patients feel more comfortable and stress-free during their entire experience.
How to make patients feel more comfortable
Understand how to make patients feel more comfortable and relieve their stress. A welcoming waiting room ...
How to Get Referrals From Customers
Discover how to get referrals by improving client relationships.
How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...
How to better address healthcare needs of rural patients
According to recent studies, 19.3% of the U.S. population lives in rural areas.
How branded tablecloths provide a dignified experience
Watts Empowerment Center hosts a farmers market for a housing project community. The organization uses br...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
Ethics in the workplace: The honorable organization
This Blue Paper discusses the history of the honor code and offers organizations a helpful, four-step gui...
Digital Magazines
This Blue Paper discusses the digital magazine, its history, current trends and design considerations, an...
Customer Loyalty Programs
Learn about customer loyalty programs to help your small business increase sales, enhance reputation and ...
Create a positive experience for paediatric patients using promotional items for kids – Canada
Going to the doctor is a normal part of life for most people, starting at birth.
Create a cohesive experience with help from promotional products for customers
Providing a seamless experience across all touchpoints fosters stronger loyalty. Thoughtful promotional p...
Citizens’ academies provide behind-the-scenes look for residents – Canada
Government is a broad topic, encompassing everything from schools to safety to public works.
Citizens’ academies provide behind-the-scenes look for residents
Government is a broad topic, encompassing everything from schools to safety to public works. So it’s na...
Branded Promotional Products Retailer 4imprint® Announces $52,000 in 3rd Quarter In-Kind Donations to Nonprofits and Charities
Branded promotional products retailer 4imprint gave $52,000 in donations to nonprofits across the US and ...
