Yeng writes ...

Simple ways to make your practice more inviting – Canada

While patient care might sound like the domain for doctors and nurses, in truth it starts the moment a pa...

Alexis suggests ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty

For small businesses, offering discounts and rebates can be a double-edged sword.

Tiffany discusses ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada

Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...

Zach describes ...

Social Customer Service

This Blue Paper explores why customers love social customer service through messaging and how brands can ...

Amie describes ...

Strategies to create a more positive experience for pediatric patients

Going to the doctor is a normal part of life for most people, starting at birth. After all, the average c...