How can we help? Call center best practices
Help patients get what the need, when they need it, by providing a seamless customer experience. These ca...
How can we help? Call centre best practices – Canada
When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...
How custom branded notebooks help girls discover their strengths and individuality
True Beauty Discovery helps empower young girls to recognize their strengths and feel beautiful. See how ...
How to boost employees’ emotional intelligence at work
Building emotional intelligence at work builds better business connections—and a bigger bottom line. We...
How to boost employees’ emotional intelligence at work – Canada
Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...
How to boost productivity with employee upskilling and reskilling
Help your team meet changing demands in the workplace with employee upskilling and reskilling. We offer i...
How to boost productivity with employee upskilling and reskilling – Canada
Help your staff meet changing workplace demands by encouraging employee upskilling and reskilling. We off...
How to build a future-proof workforce for your agency
Invest in on-the-job training and opportunities to master technology skills to build a future-proof workf...
How to build a future-proof workforce for your agency – Canada
Providing on-the-job training and opportunities to learn technology skills can help build a future-proof ...
How to help employees transition from peer to team leader
In this edition of our Blue Papers®, we share the benefits of having an employee transition from peer to...