Andy describes ...

How DEI in healthcare can drive better patient outcomes – Canada

DEI in healthcare helps foster an environment where everyone is treated with respect and fairness. It can...

Gail suggests ...

How to create a sensory-friendly classroom for students and staff – Canada

From bright lights to colourful posters, school can be stressful for sensory-sensitive students and staff...

Lia writes ...

4 ways to instill integrity in your organization plus appreciation giveaway ideas – Canada

Build a strong brand reputation and help your team become one known for its integrity. Try these 4 ideas,...

Alysia discusses ...

How can we help? Call centre best practices – Canada

When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...

Tiffany discusses ...

How to boost employees’ emotional intelligence at work – Canada

Better emotional intelligence at work means better staff and customer connections. We offer tips, plus he...