Karla suggests ...

6 ways to use text messaging for better staff and citizen communication – Canada

Improve staff and citizen communication using text messages. We share 6 ways to use text messaging to con...

Jayne discusses ...

Connect with distanced staff and customers with memorable giveaways – Canada

When employees and staff are physically distanced, memorable giveaways help them feel connected with each...

Sarah recommends ...

5 memorable and creative ways to share critical government information – Canada

Ensure citizen buy-in and clear up jargon when your government agency creatively shares critical informat...

Sarah recommends ...

Winter giveaways to keep them warm and cozy all season long – Canada

Be prepared for when cold weather hits with warm and cozy winter giveaways like blankets and beverages fo...

Jon discusses ...

8 ways to reduce patient wait times – Canada

Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...