Pam describes ...
Improve patient communication by identifying different personas
The experience you provide your patients is now more important than ever. By 2020, 88 percent of companie...
Angie discusses ...
Improve patient communication by identifying different personas – Canada
Provide better care for patients by understanding different personas and how to communicate with them. Fo...
Yeng writes ...
Simple ways to make your practice more inviting – Canada
While patient care might sound like the domain for doctors and nurses, in truth it starts the moment a pa...
Chelsea writes ...
Simple ways to make your practice more inviting
Does your practice make patients feel welcome? An inviting space helps them feel relaxed, lowering their ...
Anabel describes ...
Citizens’ academies provide behind-the-scenes look for residents – Canada
Government is a broad topic, encompassing everything from schools to safety to public works.