How can we help? Call center best practices
Help patients get what the need, when they need it, by providing a seamless customer experience. These ca...
How can we help? Call centre best practices – Canada
When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...
How DEI in healthcare can drive better patient outcomes
DEI in healthcare contributes to an environment where staff and patients feel seen and understood. It als...
How DEI in healthcare can drive better patient outcomes – Canada
DEI in healthcare helps foster an environment where everyone is treated with respect and fairness. It can...
How to craft the right job posting to get the right hire
If you’re having a tough time finding candidates to fill your healthcare jobs, you’re not alone. Unem...
How to craft the right job posting to get the right hire – Canada
Finding the right candidates to fill your healthcare jobs can be a struggle. Unemployment rates are low, ...
How to support healthcare staff in surviving long hours – Canada
Long hours can be hard on healthcare workers. With creativity and employee appreciation gifts, you can he...
How to support healthcare staff working long shifts
Long hours equal hard days. These creative ideas and employee appreciation gifts can help staff stay heal...
How wearable health devices can empower patients and providers
Wearable health devices can supply providers with valuable data and make it easy to monitor patients remo...
How wearable health devices can empower patients and providers – Canada
Wearable health devices such as smartwatches can give providers access to patient data and provide remote...