Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Maria recommends ...

5 ways to learn and benefit from customer reviews

Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

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5 ideas for delivering excellent customer service

When it comes to delivering excellent customer service, focus on relationships and taking responsibility....

Sandy shares ...

4 ways businesses can engage the community (plus community giveaway ideas) – Canada

Get your team involved in the community to grow your business’s reputation. We offer fun ideas plus com...