Sam shares ...

How community giveaways can bring people together

Bringing people together results in deeper loyalty, higher referrals and increased goodwill for your orga...

Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Lia describes ...

Four practical steps to fast customer service recovery

Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...

Jayne discusses ...

Connect with distanced staff and customers with memorable giveaways – Canada

When employees and staff are physically distanced, memorable giveaways help them feel connected with each...

Megan suggests ...

Connect with distanced staff and customers with memorable giveaways

With full-time remote employees and clients your team has never met in person, memorable giveaways help c...