Daryl describes ...

Four practical steps to fast customer service recovery – Canada

From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...

Cindy shares ...

How to create beneficial community green spaces – Canada

If you’re looking to add a community green space to your neighbourhood, try our ideas on how to create ...

Barb suggests ...

5 ideas for delivering excellent customer service – Canada

Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...

Amanda describes ...

Smart city initiatives to enhance your community services – Canada

When it comes to urban areas, smart technology can mean big improvements.

Angie suggests ...

Smart city initiatives to enhance your community services – Canada

A smart city collects information about residents’ needs and uses technology to better the community’...