Sarah discusses ...
Advantageous ways AI can power up customer interactions – Canada
The use of artificial intelligence (AI) in customer service is on the rise, and it’s likely more common...
Cheryl discusses ...
Data collection pro-tips to create better lead connections – Canada
Follow-ups should be timely, friendly and customized, reflecting each client’s needs, interests and pai...
Andy describes ...
Better your hiring process using remote interviews – Canada
Virtual interviews are convenient and affordable, saving both recruiters and recruits time, money and ene...
Andy writes ...
Marketing strategies to turn a customer’s pain to a customer gained – Canada
At its most basic level, marketing can be summarized in two simple statements: Customers have problems. B...
Daryl describes ...
Ergonomic basics to help keep employees in good form – Canada
Statistics Canada (PDF) reports that nearly two million Canadians suffer from some form of disabling repe...