Sandy writes ...

5 ways to learn and benefit from customer reviews – Canada

While positive customer reviews are almost always well-received, even negative reviews can provide benefi...

Megan discusses ...

8 ways to reduce patient wait times

Reduced patient wait times can result in improved outcomes. We offer ideas, like using technology to stre...

Jon discusses ...

8 ways to reduce patient wait times – Canada

Utilize technology to reduce patient wait times and improve outcomes. We offer suggestions like providing...

Jayne discusses ...

How to create loyal customers for life – Canada

Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...

Indigo discusses ...

4 ways to improve customer service today – Canada

Build strong relationships and grow your business with great customer care. We offer tips to improve cust...