How can we help? Call centre best practices – Canada
When patients get in touch with your call centre or hotline, it’s because they need help. Make every co...
How to effectively communicate about supply chain issues – Canada
Help your business thrive, even in the face of supply chain shortages, with proper customer and staff com...
Building leadership diversity in the workplace – Canada
Leadership diversity in the workplace makes for a better work environment. We share several benefits plus...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
6 ways to promote your donation page – Canada
There are countless ways to ask for donations online. Check out these 6 ideas to get eyes on your donatio...
5 creative ideas for parking lot utilization – Canada
If your city has unused parking lots or even unused parking spots, we offer creative ideas for transformi...
5 active listening tips for students and teachers – Canada
Developing good listening skills can improve learning and help build classroom relationships. We offer ac...
How to retain talent: Ideas and employee recognition gifts to re-recruit top staff – Canada
When staff feel seen, heard and understood, they’re more likely to stay with your company. We offer ide...
Webinar presentation tips for more informative and engaging gatherings – Canada
Effective webinars can be online gatherings everyone will remember. Share great information while keeping...
How to improve employee surveys – Canada
Get more responses—plus better data—with effective surveys. We offer 8 ideas and best practices to he...