Adam suggests ...
How to rally employees after a rough customer experience – Canada
Negative customer experiences can leave the team feeling down. Learn how to boost employee morale with th...
Emily discusses ...
How to provide excellent customer service—even when you’re short-staffed – Canada
Even when you’re short-staffed, customers will still expect good service. We offer helpful ideas on how...
Sherry chooses ...
How to promote lifelong learning for your agency’s staff – Canada
Help empower your agency’s staff and prepare for the future with ways to promote lifelong learning. We ...
Anne describes ...
How to prepare for your best mobile roadshow – Canada
Instead of asking customers to come to you, take your brand directly to them with a mobile roadshow. We o...
Matt likes ...
How to praise students while sparking discussion – Canada
Telling a student, “Good work!” misses the chance to discuss and learn. We offer tips on how to prais...