5 ideas for delivering excellent customer service
When it comes to delivering excellent customer service, focus on relationships and taking responsibility....
5 ideas for delivering excellent customer service – Canada
Brainstorming ways to ensure you’re delivering excellent customer service in the new year? We offer use...
5 ways to learn and benefit from customer reviews
Your business can benefit in many ways from positive and negative customer reviews. We outline several cu...
5 ways to learn and benefit from customer reviews – Canada
While positive customer reviews are almost always well-received, even negative reviews can provide benefi...
Four practical steps to fast customer service recovery
Even the most well-oiled machine can slip up. Transform negatives into positives that create loyal follow...
Four practical steps to fast customer service recovery – Canada
From unhappy customer to loyal brand follower—train your team to handle sticky situations with these pr...
How to create loyal customers for life – Canada
Get a band of customer advocates behind your brand and watch your profits skyrocket. We offer 7 helpful i...