Tiffany discusses ...

Skip the Discounts: 5 Alternatives to Building Customer Loyalty – Canada

Your most loyal customers are responsible for more than half of your company’s sales. Learn how to use ...

Andrea writes ...

Clever welcoming ideas to warmly receive new hires – Canada

All too often, current employees aren’t aware a new team member is starting work on a given day.

Amie discusses ...

3 effective places to ask for customer reviews – Canada

It’s easier than ever for prospective customers to learn about your brand. In fact, information is ofte...

Andrea describes ...

Grow your reach with marketing campaign ideas for small business – Canada

It is estimated that consumers are exposed to as many as 10,000 messages from brands every day.

Danielle writes ...

Go big for little cost, thanks to guerrilla marketing ideas for small business – Canada

To Levinson, guerilla marketing campaigns were meant to be inexpensive, nontraditional, unexpected and me...

Sarah recommends ...

How to drive customer traffic to your door during road construction – Canada

Did you know that Canada’s road network is long enough to circle the equator more than 19 times? That�...

Gina writes ...

5 fun ways to improve and personalize customer service – Canada

Studies have shown 86 percent of buyers will pay more for a great customer experience.

Adam describes ...

How to thrive during a recession – Canada

Knowing how to thrive during a recession is a lot like knowing how to thrive during economic booms. We sh...

Maria writes ...

Customer retention tips that bring people back for more – Canada

Turning first-time customers into repeat customers is a critical business builder.

Liz describes ...

5 ways to connect with customers – Canada

There are many different ways to connect with customers and show them how much they’re appreciated. We ...