Recently, I ordered something from Boden.
If you’re not familiar with the brand, Boden is a British clothing retailer. They are very design-oriented and that shows up in every small detail, including packaging, customer appreciation gifts and more. (Boden also operates here in the US. Check out their site at www.Bodenusa.com.)

When I opened my order, I was surprised to find a little something extra: a thoughtful thank-you giveaway. This thank-you gift was a notebook with a little message on the back that read: “This is a small thank you for your order. We hope it comes in handy.”

Now, the notebook itself was a nice touch. But, the explanation about why it was in my package was the best part!
From a marketing perspective, this message immediately eliminated any potential confusion about whether the notebook was shipped with the wrong order. I could immediately tell that it was meant for me, as a thank-you giveaway.
Thank-you gifts for your customers
If you’d like to ship a customer appreciation gift with your orders or include them as part of an in-store promotion, here’s one of our favorite promotional notebooks that would work well. Add a photo or artwork to the cover of the Basic Memo Book along with your logo.
You could even add a message on the back of these practical customer appreciation gifts, thanking your customers for their business.
The Memo Stack with Sticky Flags is another useful customer gift.

With a note pad and five adhesive flag pads, this item will come in handy on any desk. Plus, with every use of a sticky note, recipients will be reminded of your business.
Memorable thank-you gifts
Customer thank you gifts can come in all shapes and sizes. If you’re looking for more “thank-you” inspiration, take a look in our Thank You Store. We’ve pulled together some great customer appreciation gifts you can use to say a special thanks to your customers.
Have you ever gotten a memorable thank-you giveaway from a business? If so, I’d love to hear about it.
-Suzanne